Saturday, September 26, 2020

2016 Veeam Availability Report

Availability Gap Widens With Application Downtime Costing Enterprises $16 Million Each Year.

New research from Veeam® Software, the innovative provider of solutions that deliver Availability for the Always-On Enterprise™, clearly illustrates that despite numerous high-profile incidents in the last year, enterprises are still not paying enough attention to the needs of their users. In its fifth year, Veeam Availability Report showed that 84 percent, a two percent increase on 2014, of senior IT decisions-makers (ITDMs) across the globe admit to suffering an ‘Availability Gap’ (the gulf between what IT can deliver and what users demand).  This costs businesses up to $16 million a year in lost revenue and productivity, in addition to the negative impact on customer confidence and brand integrity (according to 68 percent and 62 percent of respondents respectively).

This figure has risen a staggering $6 million in 12 months, despite almost all respondents saying that they have implemented tightened measures to reduce availability incidents and that 48 percent of all workloads classified as ‘mission-critical (rising to 53 percent by 2017).

With the number of the world’s connected population soaring to record levels last year (3.4 billion or around 42 percent of the globe) and predictions there will be almost 21 BILLION connected devices by the end of 2020, the need to deliver 24/7 access to data and applications has never been more important. However, it seems that enterprises have not received that message despite more than two-thirds of respondents stating that they have invested heavily in data center modernization specifically to increase availability levels.

“When you talk to more than 1,000 senior ITDMs you expect that there will be some that are still struggling to deliver on the needs of the Always-On Enterprise – the Enterprise that operates 24/7/365, but these findings are alarming,” stated Ratmir Timashev, CEO at Veeam. “Modern enterprises are becoming software-driven businesses, so IT departments can no longer get away with services that are ‘ok’; always-on availability is paramount.  However, since our last study, the number of annual unplanned downtime events have increased (from 13 to 15) and they are also lasting longer and taking a far greater amount of time to recover.  In today’s economy, where speed and reliability are imperative, this is unacceptable. If this trend continues, I fear for the companies we surveyed.”

Key findings in 2016 Veeam Availability Report include:

Availability is of paramount importance… yet enterprises are failing

  • Users want support for real-time operations (63 percent) and 24/7 global access to IT services to support international business (59 percent).
  • When modernizing their data centers, high-speed recovery (59 percent) and data loss avoidance (57 percent) are the two most sought-after capabilities; however, cost and lack of skills is inhibiting deployment.
  • Organizations have increased their service level requirements to minimize application downtime (96 percent of organizations have increased the requirements) or guarantee access to data (94 percent) to some extent over the past two years, but the Availability Gap still remains.
  • To address this, however, respondents stated that their organizations are currently, or are intending in the near future, to modernize their data center in some way – virtualization (85 percent) and backups (80 percent) are among the most common areas to update for this purpose.

Data at risk

  • SLAs for recovery time objectives (RTOs) have been set at 1.6 hours, but respondents admit that in reality recoveries taken 3 hours. Similarly, SLAs for recovery point objectives (RPOs) are 2.9 hours, whereas 4.2 hours is actually being delivered. Respondents report that their organization, on average, experiences 15 unplanned downtime events per year. This compares to the average of 13 reported in 2014.  With this, unplanned mission-critical application downtime length has increased from 1.4 hours to 1.9 hours year over year, and that non-mission-critical application downtime length has increased from 4.0 hours to 5.8 hours
  • Just under half only test backups on a monthly basis, or even less frequently. Long gaps between testing increase the chance of issues being found when data needs to be recovered – at which point it may be too late for these organizations. And of those that do test their backups, just 26 percent test more than 5 percent of their backups.

‘Financial’ impact is substantial

  • As a result, the estimated average annual cost of downtime to enterprises can be up to $16 million. This is an increase of $6 million on the equivalent 2014 average.
  • The average per hour cost of downtime for a mission-critical application is just under $80,000.  The average per hour cost of data loss resulting from downtime for a mission-critical application is just under $90,000.  When it comes to non-mission-critical applications, the average cost per hour is over $50,000 in both cases.
  • Loss of customer confidence (68 percent), damage to their organization’s brand (62 percent), loss of employee confidence (51 percent) were the top three ‘non-financial’ results of poor availability cited.

“While it’s easy to think that this survey paints a picture of doom and gloom, there are shoots of optimism as well,” added Timashev. “Almost three quarters of enterprises recognize that they have areas which need addressing and intend to do so in the next six to 12 months. It is not always easy to divert precious funds to invest on infrastructure, but there is acceptance that this needs to be done. We are seeing enterprises starting to realize the importance of availability solutions and, in particular, the role cloud and cloud-based services such as Disaster Recovery as a Service (DRaaS) can play. Enterprises appreciate the need for an Always-On, always-available operation and I am confident that users will see this become a reality sooner rather than later.”

To find out more, please visit www.veeam.com and to download the full version of Veeam’s Availability Report, click herehttps://go.veeam.com/2016-availability-report.html.

Survey methodology

Veeam commissioned independent technology market research specialist, Vanson Bourne, to undertake a global research project during late 2015, 1,140 senior ITDMs from enterprise-sized organizations were interviewed from the following countries: US, China, France, Germany, UK, Argentina, Australia/New Zealand, Brazil, Czech Republic, Hong Kong, Italy, Japan, Malaysia, Mexico, Netherlands, Nordics, Poland, Russia, Saudi Arabia, Singapore, South Africa, Spain, Switzerland, and the UAE.

MOST READ

BD 150,000 ‘Shop & Win’ anniversary bonanza

Lulu Hypermarket is celebrating its 13th anniversary of being a retail leader in the Kingdom of Bahrain with a grand ‘Shop and Win’ e-raffle...

Batelco Launches Unlimited Business Mobile Packages

Batelco has unveiled its latest business mobile packages in a complete refresh of its existing packages, targeted at business customers including entrepreneurs, SMEs and...

BRAVE CF 42 full fight card released with 12 nations represented and the Flyweight Tournament quarter-finals

BRAVE Combat Federation returns to the Kingdom of Bahrain, for the second consecutive week with BRAVE CF 42, on September 24th. The promotion released the full...

Towards Creating Career Opportunities: Interview with Pakiza Abdulrahman

Bahrain Economic Development Board is an investment promotion agency chaired by His Royal Highness Prince Salman bin Hamad Al Khalifa, the Crown Prince, Deputy Supreme...

Volunteering for Humanity: The phase III clinical trials in the Kingdom

The phase III clinical trials are being conducted in the Kingdom in collaboration with Abu-Dhabi based G42 Healthcare using a vaccine developed by Sinopharm...

HM King addresses United Nations General Assembly

His Majesty King Hamad bin Isa Al Khalifa has delivered Bahrain’s address to the 75th session of the United Nations General Assembly in New...

Bahrain exports BD190 Million Worth of Products of National Origins during August 2020

The Information &eGovernment Authority (iGA) issued its foreign trade report of August 2020, encompassing data on the balance of trade, imports, exports (national origin),...

Loan payment deference to help citizens, SMEs

The banks’ response to defer loan payments until the end of the year is a continuation of the initiatives in the financial and economic...

stc Bahrain, the first telecom operator in Bahrain to offer Roadside Assistance and Home Assistance services

stc Bahrain, a world-class digital enabler, is the first telecom operator in Bahrain to venture into Roadside Assistance and Home Assistance services, expanding its...

SCE launches training course for radiological and nuclear emergencies

The Supreme Council for Environment (SCE)’s CEO Dr. Mohammed Mubarak bin Dainah, launched the national training course on responding to radiological and nuclear emergencies. The...

The National Medical Taskforce for Combating the Coronavirus (COVID-19) provided an update on the COVID-19 response in the Kingdom

The National Medical Taskforce for Combating the Coronavirus (COVID-19) today held a press conference at the Crown Prince Centre for Training and Medical Research...

Gulf Air Resumes Direct Flights to Dhaka

Gulf Air, the national carrier of the Kingdom of Bahrain, announces that it has resumed its direct flights to and from Dhaka’s Hazrat Shahjalal...

Education Minister participates in virtual meeting

Minister of Education Dr. Majid bin Ali Al Nuaimi participated in the Arab Education Ministers meeting on endorsing the document of developing education in...

HH Shaikh Nasser bin Hamad receives INJAZ Bahrain Board Chairperson

Representative of His Majesty the King for Humanitarian Work and Youth Affairs His Highness Shaikh Nasser bin Hamad Al Khalifa received Board Chairperson of...

Health Minister urges compliance to reduce COVID-19 infections

Health Minister Faeqa bint Said Al-Saleh urged full compliance with the mandatory precautionary measures to curb the spread of the novel coronavirus (COVID-19). She called...