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Analytics and the state of knowing

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For the past seven years, I have traveled around the world asking organizations what they know, what they don’t know, what they need to know and how they come to know. Answers in hand, I have set about examining the data in the context of business outcomes and mission accomplishment (in the case of not-for-profit enterprises). I have come to some broad conclusions about the general state of knowing in the world today.

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