BBK, Bahrain’s pioneer in retail and commercial banking, has inaugurated its new full-fledged branch in Seef Mall, Seef District. The official opening took place on the 27th of November 2017 with the presence of, BBK Chief Executive, Mr. Reyadh Yousif Sater, Mr. Khalid Hamad, Executive Director of Banking Supervision at the Central Bank of Bahrain (CBB), Mr. Yousif Hassan, Director of Retail Banking Supervision, as well as BBK Executive Management and Seef Properties Management.
The new branch replaces the two branches in Seef District area located at City Centre Mall and CrediMax Building, and offers a comprehensive range of banking products and services to better serve the Bank’s clients. Commenting on the opening, BBK Chief Executive, Mr. Reyadh Sater, said: “We are continuously looking at ways to add value to our clients’ lives by providing them with a more convenient and efficient banking experience, whether it be through launching pioneering technologies, providing customer service excellence, or by expanding our branch and ATM network to be closer to our clients. I am pleased to announce the launch of our new branch in Seef Mall which offers the bank’s clients a more comfortable and convenient banking experience.”
BBK’s new Seef Mall branch, located on the mall’s 1st floor and accessible through gates 1 and 10, and opens from 10am to 6pm Saturday to Wednesday. The branch also includes a self-service zone where customers can carry out cash and cheque deposits, cash withdrawals and other services via the Smart ATMs and Corporate Deposit Machine during the Mall official working hours.
Aligned with the Bank’s dedication to being Bahrain’s bank of choice, BBK has recently launched a number of value added services that are designed to enhance their customer’s banking experience. These include the pioneering queuing application ‘BBK Queue App’, a mobile phone application that allows BBK Retail Banking customers to avoid the queues and plan their visit to the branch by booking a ‘virtual ticket’ on a specific date and time at one of the Bank’s 16 branches. The Bank also introduced the kingdom’s first ‘ITM’, Interactive Teller Machine, in Isa Town Financial Mall. The video-based interactive technology allows customers to conduct transactions and banking services using real time two-way video/audio interaction with benefits such as allowing cash withdrawals greater than BD 700 and conducting transactions that would normally require a visit to the bank teller.