Sunday, September 27, 2020

Ibdar Bank Boosts Productivity with Innovative Avaya Technology

Ibdar Bank, a leading Bahrain-based wholesale Islamic Investment bank, has transformed its ICT infrastructure with Avaya, giving its workforce the capability to work from anywhere without compromising security. By replacing existing ICT solutions with Avaya’s networking and communications solutions, Ibdar Bank has substantially boosted productivity whilst significantly simplifying systems management.

In collaboration with Fakhro Electronics, an Avaya Diamond partner in Bahrain, Ibdar Bank has deployed Avaya networking, wireless and team engagement solutions. The mobility capabilities within the Avaya solutions allow employees to securely work from anywhere, and make and receive business calls regardless of their location. The complete implementation took less than a week, with Ibdar Bank now able to manage its infrastructure much more effectively.

Fakhro Electronics is one the leading suppliers of telecommunications, networking solutions and services in the Middle East & African region, with sales and post-sales support offices in the UAE, Bahrain, Qatar and with value added partners in KSA, Oman, Kuwait, Egypt, Lebanon, Jordan & East Africa. Fakhro has been partnering with Avaya for 25 years to help regional companies achieve their digital objectives.

Dr. Yousif Janahi, Director IT and Admin, Ibdar Bank, said: “As an investment bank we can’t afford to compromise on security, so we needed a solution that could enable us to safely achieve our goals. Thanks to Avaya, our workforce is now free to be more productive, helping us to deliver superior customer experience and bringing us closer to our vision of delivering innovation in Islamic financial services. We look forward a new era with better experiences for Ibdar Bank customers as well as employees.”

Mohammed Areff, Vice President, Middle East, Africa and Turkey, Avaya, said: “We share Ibdar Bank’s vision of driving excellence in the Islamic financial services industry and are focused on helping our customers with innovative solutions. In partnership with Fakhro Electronics, we are proud to have been able to help Ibdar Bank achieve its objectives, and the speed of the implementation demonstrates the simplicity and effectiveness of our solutions.”

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