Wednesday, January 20, 2021

John Lewis coins new name for treating shoppers poorly

As if the retail industry needed another buzzword to describe merged channel shoppers, Jon Lewis Managing Director Andy Street is offering us one: the “master shopper.” That’s his term for shoppers who get very creative about how they are mixing e-commerce, mobile and physical retail interactions.

Street, according to an interesting account that ran in The Telegraph, pointed to recent behavior from its shoppers after a policy change. The policy involved what the chain calls click-and-collect — which is typically called “buy-online-pickup-in-store” in the U.S.  The chain recently stopped making all such orders free (beyond the price of the item itself, of course) and began charging £2 (about $3.10 U.S.) for any orders costing less than £30 (roughly $46.30 U.S.).

To read this article in full or to leave a comment, please click here

Powered by WPeMatico

MOST READ

Gulf Air Signs Memorandum of Understanding with RAK International Airport

Gulf Air, the national carrier of the Kingdom of Bahrain, has signed a Memorandum of Understanding (MoU) with Ras Al Khaimah International Airport (RAK...

Bahrain exports BD599 Million Worth of Products of National Origins during Q4 2020

The Information & eGovernment Authority (iGA) issued its foreign trade report of Fourth quarter 2020, encompassing data on the balance of trade, imports, exports...

KBC Bank chooses Finastra for LIBOR transition

KBC Bank, a Belgium-based bank with operations across Europe, US and Asia Pacific, has chosen Finastra to help manage its transition through the upcoming...

Full Evacuation and Repopulation trial at new Passenger Terminal successful

Bahrain Airport Company (BAC) and its partners marked the successful conclusion of a Full Evacuation and Repopulation trial at Bahrain International Airport’s (BIA) new Passenger Terminal,...

Batelco Chairman Presents the Winners of the “Chairman’s Award”

Batelco Chairman Shaikh Abdulla bin Khalifa Al Khalifa rewarded the winners of the Batelco “Chairman’s Award” during the annual Town Hall that took place...

Roma consolidates fifth place in Dakar Rally

Bahrain Raid Xtreme driver Nani Roma set out from Neom, towards Al-Ula for stage ten of the Dakar Rally 2021 in the #311 Hunter....

Book Your Staff’s Mandatory Medical Check-ups via Bahrain.bh

In line with the Kingdom’s national efforts to limit the spread of infectious diseases, medical check-ups will be mandatory for employees in industrial and...

New National Committee for Geospatial Information Governance (NCGIG) Holds Inaugural Meeting

In line with the Kingdom of Bahrain’s commitment to develop its geospatial information sector, the newly formed National Committee for Geospatial Information Governance (NCGIG)...

Batelco Chairman Welcomes the Governor of the Central Bank of Bahrain at its Hamala Data Center

Batelco Chairman Shaikh Abdulla bin Khalifa Al Khalifa welcomed the Governor of the Central Bank of Bahrain, Mr. Rasheed Muhammad Al Maraj, to Batelco’s...

BIC to host first Open Track Day of the new year on Saturday

Bahrain International Circuit (BIC) continues its busy start for 2021 as it hosts the first Open Track Day of the new year on Saturday...

Insight into the Beautiful & Ancient Science of Yoga: Interview with Neelanjana Bharadwaj

Neelanjana Bharadwaj needs no introduction for the readers of Bahrain This Week. She has inspired many readers with her weekly column “The Yoga Buzz”...

HRH the Crown Prince and Prime Minister reviews 2020 performance of EDB

His Royal Highness Prince Salman bin Hamad Al Khalifa, the Crown Prince, Prime Minister and Chairman of the Economic Development Board (EDB) chaired the...

Al Salam Bank Holds its Annual Town Hall

Al Salam Bank-Bahrain (Al Salam Bank), a leading regional Islamic bank and provider of a comprehensive range of innovative and unique Shari’a-compliant financial products...

The Aga Khan selects Her Excellency Shaikha Mai as an award member at its 15th session

The Aga Khan Award for Architecture announced the selection of Her Excellency Shaikha Mai bint Mohammed Al Khalifa, President of the Bahrain Authority for...