Tuesday, December 10, 2019

Keep Ice on Head and Sugar on Tongue By: Dhananjay Mahadev Datar

We have always followed a strict policy of purchasing and supplying only quality foodstuffs. We would purchase them from both Mumbai and Dubai. In Mumbai, the wholesale market of spices is at Masjid Bandar and in Dubai it is at Deira Dubai. Whenever my father visited these markets, I would accompany him.

Once we were returning from Masjid Bandar after a purchase. It was late afternoon on a summer day. We were both hungry and decided to eat at a restaurant on the way. The lunch time mentioned on the board outside was actually over, but luckily we were allowed in to have lunch with the last batch of customers.

By the time our lunch arrived, some restaurant staff had already begun winding up the operations. At that time we heard a war of words from a side table. It was between a waiter and a customer. The reason behind the quarrel was, in fact, trivial. The customer had liked the crispy Papad in the dish very much and had demanded some more. The waiter had refused saying that the side items were finished and out of stock. This had enraged the customer. He was arguing and pleading that since he had paid the full price of the lunch, he was entitled to get every item mentioned in the menu.

As both parties were adamant on their stands, the conflict got bitter. Surprisingly the owner of the restaurant sided with his staff and we feared the situation would escalate to a physical fight. Amidst this turbulence my father silently left the restaurant and came back with a packet of Papad which he had bought from a nearby grocery shop. He handed over the packet to the cook. Within five minutes the scene changed and peace prevailed. The owner of the restaurant thanked my father profusely for his presence of mind.

My father wisely advised him, “Sir, I am also a small businessman but I have never allowed any quarrel in my shop. The owner should always refrain from arguing with his customers. Satisfied customers give us name, fame and prosperity. A wise businessman always treats his customers with patience and courtesy.”

When we left the place my father turned to me and said, “Dada, if you want to succeed in business, always keep ice on your head and sugar on your tongue.”

By: Dhananjay Mahadev Datar, CMD, Al Adil Group, UAE Bahrain,Oman Saudi Arabia & India.

MOST READ

Kingdom of Bahrain lays foundation stone of Expo 2020 Dubai Pavilion

The Kingdom of Bahrain laid the foundation stone of its national pavilion at Expo 2020 Dubai in an official ceremony on Sunday, 24 November,...

GFH WINS BEST ISLAMIC INVESTMENT BANK AT WIBC 2019

GFH Financial Group (GFH) announced that it has been named “Best Islamic Investment Bank” by the “Performance Awards 2019” at the gala dinner of...

Vijnanamaya Kosha

Vijnanamaya kosha is the wisdom sheath covering the ‘atma’ or pure consciousness. Jnana means knowledge but Vijnana means specialized knowledge. This knowledge is not...

Fatima bint Mubarak Ladies Sports Academy and Abu Dhabi Sports Council Announce Historic Week-long Celebration of Women’s Sports

Organising Committee confirms the 5th International Conference of Sports for Women and the FBM Sports Awards will be the culmination of five days of...

iGA eServices that keep you posted

Bahrain’s ongoing digital transformation is revolutionising the way that many key services are delivered, making life more convenient for the Kingdom’s residents. For example,...

Bahrain exports BD154 Million Worth of Trade Products of National Origins during October 2019

The Information & eGovernment Authority (iGA) issued its foreign trade report of October 2019, encompassing data on the balance of trade, imports, exports (national...

Essential Oil Remedies for Dry Feet

With the winter season on its full swing, dry feet that tamper the appearance of your feet also causing the uncomfortable and painful walk...

CBB Governor, Rasheed Al Maraj, receives prestigious banking award

Central Bank of Bahrain (CBB) Governor Rasheed Al Maraj was conferred the Lifetime Achievement Award at The Banker Middle East Industry Awards for his...

Batelco Exclusive Telecom Partner of Bahrain Champions Tour Under 13

Batelco was proud to sponsor the Bahrain Champions Tour Under 13 as its Exclusive Telecom Partner. The event held Under the Patronage of His...

Thailand on National Day Celebrated in Bahrain

His Royal Highness Prime Minister Prince Khalifa bin Salman Al-Khalifa deputized his Advisor His Highness Shaikh Salman bin Khalifa Al-Khalifa to attend a reception...

Gulf Air and Middle East Airlines in Codeshare Partnership

Gulf Air, the national carrier of the Kingdom of Bahrain, and Middle East Airlines-Air Liban, the flag carrier of Lebanon, proudly announce their codeshare...

Wide Bahraini Participation in the the Ironman Middle East 70.3 Championship

HH Shaikh Nasser bin Hamad Al Khalifa, Representative of His Majesty the King for Charity Works and Youth Affairs, National Security Advisor and Chairman...

INJAZ Students Visit Ebrahim K. Kanoo Facilities

Thirty students from the Al Shurooq Secondary Girls School visited the Ebrahim K. Kanoo corporate office in Manama where they were given a special...

Centrepoint Reopens at Oasis Mall Riffa featuring the Latest Winter Collection

Centrepoint opened its latest revamped store in Oasis Mall – Riffa. The store was inaugurated by Shaikh Hasan bin Rashid Al Khalifa, Srikant Gokhale-...

We rise by helping others by Dhananjay Mahadev Datar

One day I was working in my office. Just then my business associate came in to meet me. He was accompanied by an unfamiliar...