With the launch of the Lulu Online Shopping Portal and app on Thursday October 3rd , 2019 the retail world just found a new and more convenient expression. Already a giant presence that dominates the retail space in Bahrain, the much-admired Lulu Hypermarket has designed an easy to access and navigate app which puts over 20,000 products of its aisles at the fingertips of shoppers all over Bahrain.
The launch at Ramli Mall was inaugurated by H.E. Mr. Ali Abdul Hussain Makki, Assistant Undersecretary of Commercial Registration & Companies, Ministry of Industry, Commerce & Tourism, Kingdom of Bahrain & H.E Mr. Abdul Aziz Mohamed Al Ashraaf, Assistant undersecretary for Control & Services, Ministry of Industry, Commerce and Tourism along with Ms. Maram Mukhtar Almahmeed
Director of Information Systems Ministry of Industry and Commerce & Tourism in the presence of Lulu Group Executive Director Mr. Ashraf Ali M.A and Director Mr. Juzer Rupawala.
“The Lulu Online Shopping Experience carries the same brand promise of quality, affordability and customer service excellence as our iconic stores around the world – with the added value of convenience,” said Mr. Ashraf Ali, who spearheaded the e-commerce presence of the retail giant, “We are proud that we have not compromised on the human interface with our customers – the Lulu online portal and app is serviced by a highly-skilled team of personal shoppers who have been trained to pick the right products and brands to match online orders and we have a fleet of vehicles that promise delivery in the most hygienic conditions. In fact, the Bahrain fleet is one of over 500 online delivery fleets present throughout the region.”
He added, “The MOIC in Bahrain has laid the ground for e-commerce transactions and expansion with robust legislation and ease of doing business and I look forward to the rapid growth of the Lulu online transactions because of their support, We are proud that the over 20,000 items in our hypermarkets will now be available to our customers in the comfort of their own space: Your home appliances, Your computer, Your Smartphone. You will still be able to take advantage of all our excellent deals, promotions and discounts, making this a seamless shopping experience.”
The ceremony concluded with a brief demo of the app and the flagging off of the delivery fleet.