The blog of Information and eGovernment Authority (iGA) generated great interaction by the followers of iGA’s Instagram account @iGABahrain and the national portal bahrain.bh. The closure of the blog was on Tuesday 22nd August. The blog presented a new framework to enhance the communication between citizens and government officials. The initiative of the Chief Executive Mr. Mohammed Ali Al Qaed, is the first of its kind at the level of government officials to communicate directly with the public.
The CE stated: “iGA blog and its modern approach has followed the directions of His Royal Highness the Prime Minister, which emphasizes the importance of direct communication and interaction with the citizens. iGA has used the latest technologies in this field as a tool to accelerates and facilitates communication aiming to reach the largest segment possible, especially the youth group. The topic of the discussion “eServices and eTransformation Projects” was enriched by the suggestions and queries from the public. The comments were answered in a timely manner in compliance with the transparency towards the customers or transferred to the relevant departments to publish the response later, all this in an aim to monitor and develop the imbalances”.
Al Qaed added that iGA may reactivate the blog again if there is a need to introduce its projects and services, or if a new topic emerged in its competence. He noted that the public can send their suggestions regarding the topics of interest to discuss through “Tawasul App” available on eGovernment App Store bahrain.bh/apps.
On August 2nd, iGA launched a live broadcast to the CE on InstaLive, which was watched by about 400 people. The interaction continued through the national portal bahrain.bh, where it was viewed 4,200 times until the last day, and received about 70 comments of recognitions, suggestions and questions.
iGA looks forward for initiatives by other government entities to communicate directly with the public, and offers its full support within its specialization to launch other similar blogs in the future.