Wednesday, July 15, 2020

Tamkeen Enhances Its Engagement with Individuals and Enterprises across all Governorates in Bahrain in 2015

As part of its continuous efforts to engage with the public and ensure maximum benefits from its programmes, Tamkeen held different sessions across the kingdom in 2015 that saw participation from 11,568 individuals.

This included more than 289 sessions to introduce the public to its many services and support programmes. Through these community engagement efforts, Tamkeen was also able to further understand the local business environment while keeping abreast of changing market dynamics.

Commenting on the announcement, Tamkeen Chief Executive Dr. Ibrahim Janahi said: “Continuous engagement with the public is essential in ensuring that our customers are able to benefit fully from our offerings. Direct contact with individuals and enterprises helps us discuss our programmes and advise customers about the most effective way to use them to best serve their professional objectives and ambitions. These engagement efforts come as part of Tamkeen‘s role as a partner to the private sector and as a supporter of a national strategy that seeks to lay a solid foundation for sustainable development.”

Dr. Janahi added: “Engaging the public enables Tamkeen to collect feedback to better tailor programmes based on various market requirements and the needs of the private sector. Tamkeen will continue its public engagement efforts to ensure greater value to the individuals and enterprises it supports.”

In addition to the nation-wide Customer Engagement and Support sessions, Tamkeen‘s support efforts include customer service, community engagement, enterprise engagement, and public consultation meetings.

In 2015, Tamkeen‘s Customer Engagement and Support department responded to 60,645 inquiries, including 33,010 walk-in visits to Tamkeen’s four customer service centres, as well as more than 3,333 email messages that were sent to Tamkeen‘s support e-mail.

Tamkeen‘s customer service centres at Enma Mall in East Riffa, Sitra Mall, Bait Al Tijjar in Sanabis and Seef Mall, as well as smaller outlets in Bahrain Development Bank branches, serve as the main channels for communication and interaction with the public.

Tamkeen also continuously holds regular open consultation sessions to collect feedback from the public on its support services. The latest session, held in November 2015, was attended by more than 600 participants from the various economic sectors. Furthermore, Tamkeen held 10 dedicated consultation sessions with 10 specific sectors represented.

Due to popular demand, Tamkeen appointed more local community representatives furthering its direct communication efforts with the public. In total, 26 representatives across the kingdom were working with Tamkeen by the end of 2015. Serving as Tamkeen ambassadors, these local representatives are tasked with addressing customer questions and explaining  programmes in cooperation with Tamkeen to all interested parties, including businesspeople, employees, students, and job seekers.

To contact Tamkeen or enquire about its programmes and services, interested parties can get in touch with Customer Engagement and Support department by visiting any of Tamkeen’s customer service centres, calling 17383333, or writing to [email protected]

MOST READ

Innovative Virtual Fashion Show to be organized by Medpoint

Medpoint Design and Events Management is hosting the first of its kind Global Women’s Virtual Fashion Forum & Show which will highlight topics that...

Bahrain’s anti-coronavirus experiences highlighted at IPU webinar

Bahraini parliamentarians have highlighted the Kingdom’s experiences in managing the COVID-19 pandemic and the measures taken to protect society from the repercussions of the...

Plus Rental Buys 10 Nissan Urvan 3 Seater Vans for Aramex

Y.K. Almoayyed & Sons, the sole distributor of Nissan vehicles in the Kingdom of Bahrain is proud to have hosted a special delivery ceremony...

INJAZ Bahrain concludes its 12th annual Young Entrepreneurs Competition in a virtual ceremony

INJAZ Bahrain has successfully concluded this year’s version of its annual Young Entrepreneurs competition, which was held online for the first time ever on...

Bahraini artists to create sculptures for new Passenger Terminal Building

Minister of Transportation and Telecommunications and Bahrain Airport Company (BAC) Chairman, Kamal bin Ahmed Mohammed, paid a visit to the Bahrain International Airport Marble...

GoPro now lets you transform the Hero 8 into a webcam

You might not be getting much use out of GoPro’s outdoor action cameras during the coronavirus pandemic, so GoPro is making it a lot...

BRAVE CF back to representing Bahrain on the global stage

BRAVE Combat Federation, a product of His Highness Shaikh Khaled bin Hamad Al Khalifa's vision, is back to holding events across the world, taking...

The Ritz-Carlton, Bahrain Launches New Virtual Room

As leading technology companies are planning to make remote working the ‘new normal’ and users of major virtual conference services such as Zoom and...

National Taskforce for Combating Coronavirus highlights measures taken to mitigate the spread of COVID-19

The National Taskforce for Combating Coronavirus (COVID-19) held a press conference at the Crown Prince Centre for Training and Medical Research at the Bahrain...

Lulu Hypermarket Welcomes Shoppers to Expanded Dana Mall Store

Lulu Hypermarket’s Dana Mall flagship store has expanded to serve up a whole new shopping experience for eager Bahrain shoppers. Now 40% much large,...

A single mobile app for your Electricity & Water (EWA) services

Hand-in-hand with the Information & eGovernment Authority, the Electricity & Water Authority (EWA) provides its services to cater to public’s regular needs making demanded...

Building The Strong Pillars of the Kingdom’s Economy: Interview with Mr. Farouk Yousuf Almoayyed

Established in 1940, at the start of World War II, Y. K. Almoayyed & Sons is the result of late Mr. Yousuf Khalil Almoayyed’s...

Virtual FinTech Series focused on the importance of Employee Financial Wellness and its importance for businesses especially amidst Covid-19

Earlier last week, Andra Public Relations; a Bahrain based Public Relations firm kicked off their virtual FinTech Series 2020 Edition in partnership with Brinc...

WHO supports HRH Premier’s award for distinguished doctors

His Royal Highness Prime Minister Prince Khalifa bin Salman Al Khalifa has received a letter from the World Health Organization (WHO) Director-General, Dr Tedros...

stc Bahrain pioneers ahead in 5G technology

stc Bahrain, a world class digital enabler, announced the launch of the Kingdom’s first integrated large-scale indoor 5G commercial deployment, setting a new benchmark...