VIVA Bahrain, the Kingdom’s most innovative telecom provider, has won the prestigious “Best Digital Service” award at the Telecoms World Middle East (TWME) Awards 2016 held in Dubai. The award was presented in recognition of the company’s great stride to developing new digital technologies for the increasingly connected customer base in Bahrain.
As a part of its vision to reshape the telecommunications landscape in the Kingdom of Bahrain, VIVA took a leap in the digital world by launching Bahrain’s first connected smart digital solutions earlier this year, ‘VIVA Connected Life’. Not only did VIVA offer the innovative and advanced connected services for VIVA customers, but to the Bahraini community at large with an aim to introduce a modern lifestyle, that’s healthier, safer and more sustainable.
Eng. Ulaiyan Al Wetaid, VIVA CEO, commented: “We’re very proud of having ‘VIVA Connected Life’ internationally recognized for ‘Best Digital Service’. Backed by unrivalled experience, knowledge and vision, VIVA seized the market dynamics shifting towards online and digital solutions as an opportunity to drive Bahrain’s position as the region’s digital leader.”
“We look forward to continue this positive development in the future and would like to thank our customers who have assisted us in achieving this digital achievement,” he concluded.
VIVA has long strived for the digitisation of Bahrain and has achieved this despite operating in a competitive market. The company’s victory at TWME Awards 2016 is the result of successfully integrating digital services into the Bahraini society by continuously providing value and innovation to customers.
This award adds to the many international awards, which the innovative company has won since its inception, including the “Best Customer Strategy” at TWME Awards 2014, “Best Customer Experience Management Loyalty Program” at Middle East Call Center Awards 2014 and “Best Brand” and “Best Growth Strategy” at the TWME Awards 2013.
The award is part of the TWME 2016 Conference, the region’s largest gathering of telecom CEOs and a key annual event for the telecom industry. The Telecoms World Middle East Awards is designed to identify and reward those companies who have demonstrated an unparalleled ability to succeed and have continually set standards of excellence.