VIVA Bahrain recently re-opened its flagship store at City Centre Bahrain following a major transformation of its retail store to showcase the latest technology solutions and enable the customer to experience them first hand.
Commenting on VIVA’s the relaunch of City Centre Bahrain flagship store, Karim Tabbouche, Chief Commercial Officer at VIVA Bahrain said, “Customer experience is at the core of our offering and wanted to give our customers the option to experience the latest in technology. As Bahrain’s leading Telecom Operator, we wanted to drive product innovations across the technology ecosystem, devices, IoT, lifestyle and services. Our objective is to offer a retail environment that is engaging and enable us to have a dialog with our customers.”
Going forward, we will be rolling out customer-focused technology concepts across all our VIVA stores, to showcase our solutions in a manner that offers enhanced and real-life experience,” he added further.
The newly revamped VIVA City Centre Bahrain outlet, which first opened in 2012 and is the telecom operator’s biggest retail outlet, now sports a fresh look, that is vibrant and welcoming. It will showcase all the latest services and products and includes not only voice, internet broadband, the latest smartphones, tablets but also high-end lifestyle electronics and accessories. Moreover, the outlet will also feature a dedicated section on VIVA Connected Life offerings with fully-integrated home IoT experience zones for customers to experience such products first hand.
Moreover, VIVA subscribers will be able to avail special discounts on latest smartphones, available exclusively at City Centre Bahrain outlet, which will include BD 20 off on Huawei Mate 9 and P10, Samsung S8 and S8 Plus in addition to Playstation 4 Slim 500 GB bundle. Additionally, VIVA customers will get up to BD 70 discount on iPhone 7 and iPhone 7 Plus device add-ons and a special package of BD 10 on iPhone For Life promotion.
VIVA boasts one of the largest and most diversified sales channel and payment options in Bahrain. Customers can interact with VIVA by visiting its comprehensive retail network and over 700 payment channels, download the VIVA app, a user-friendly web portal in addition to a distribution channel with over 3,700 outlets spread across the country.