Tuesday, December 10, 2019

WAFF Champions Top the League with Advanced Communications Solution from Avaya

The Bahrain Football Association (BFA) recently smashed its way to the top of the league with an advanced communications solution using technology from Avaya Holdings Corp. (NYSE: AVYA).

The governing body of football in Bahrain – which this year were crowned winners of the West Asian Football Federation WAFF Championship – the BFA this year required an upgrade to its telecommunications services, which are consumed by over 100 employees. With a focus on remote working, enabling bring-your-own-device policies (BYOD), and security, the organization found the win in an intelligent solution from Avaya.

That solution, delivered by Fakhro Electronics, an Avaya Diamond partner, came in the form of Avaya’s advanced telephony and communications technologies, and the latest Avaya Desktop Experience devices. This included the award-winning Vantage K155, the industry’s only customizable desktop device that provides the advantages of a deskphone and the flexibility of an application platform.

“We had to provide the latest intelligent communications platform, enabling users to communicate remotely while maintaining security over every type of device – including desk phones and software-based phones. We also wanted to allow our executives to use video calls, which is easy with the Vantage device,” said Majdi Aldoseri, Head of Technology Support and ICT, Bahrain Football Association.

“For everyone else, the Avaya communications application supports video conferencing for all types of devices and operating systems, including smartphones, and enables a security layer for secure voice and video communications.”

The application, Avaya IX Workplace, delivers an unforgettable communications experience that works as well on a browser, mobile device or room-based system as it does on the desktop. Its user friendliness was a key benefit for the BFA, as it would enable employee and executive buy-in. The application allows users to easily access their contact lists, click to call, start a video session or schedule and join a meeting—all from the same familiar and intuitive user interface available across devices, from any location.

The underlying platform, meanwhile, delivers market-leading telephony with comprehensive features for any size business. It can be delivered through the cloud, and adapts to evolving business needs because it is built on open platforms and can be developed on without needing upgrades.

Indeed, that aspect was particularly attractive to the BFA, which also wanted a solution that could help keep costs down.

“One of our key requirements was an ability to control costs related to the telephony. Since deploying, we’ve seen a noticeable improvement in the communications and a reduction in the cost,” said Aldoseri.

And while Avaya’s platforms are compatible with any device, the BFA saw the combination of the solution and Avaya’s devices as a winning team, opting for Avaya J139 IP desktop phones for in-office employees.

“By bringing a top-flight user experience to the BFA, Avaya and its partner Fakhro Electronics has enabled the organization to take full advantage of rich feature sets. We look forward to continuing to help the BFA improve its communications and adding even greater value to its business,” said Samer Sarraf, Territory Manager – Kuwait and Bahrain, Avaya.

Going forward, the BFA plans to continue investing in awareness around Avaya’s products and solutions, particularly when it comes to video conferencing and virtual huddle rooms.

MOST READ

Batelco Exclusive Telecom Partner of Bahrain Champions Tour Under 13

Batelco was proud to sponsor the Bahrain Champions Tour Under 13 as its Exclusive Telecom Partner. The event held Under the Patronage of His...

We rise by helping others by Dhananjay Mahadev Datar

One day I was working in my office. Just then my business associate came in to meet me. He was accompanied by an unfamiliar...

Kanoo IT Renews Aruba Gold Partner Certification

Kanoo IT (KIT), Bahrain’s leading IT service company, has successfully renewed its ‘Gold Partner’ status with Aruba Networks, a Hewlett-Packard Enterprise company. The partnership endorses...

Batelco Hosts Digital Transformation Workshop for Enterprise Customers

In light of the Company’s role as a key player in the Kingdom’s ICT sector, Batelco held a digital transformation workshop for enterprise customers...

Vijnanamaya Kosha

Vijnanamaya kosha is the wisdom sheath covering the ‘atma’ or pure consciousness. Jnana means knowledge but Vijnana means specialized knowledge. This knowledge is not...

Fatima bint Mubarak Ladies Sports Academy and Abu Dhabi Sports Council Announce Historic Week-long Celebration of Women’s Sports

Organising Committee confirms the 5th International Conference of Sports for Women and the FBM Sports Awards will be the culmination of five days of...

Breakthrough Industry Insights Unfold at the 26th (WIBC) World Islamic Banking Conference

Under the patronage of HRH Prince Khalifa Bin Salman Al Khalifa, The Prime Minister of the Kingdom of Bahrain, the 26th anniversary edition of...

SWEET SUCCESS! Interview with Abdul Majeed Theruvath, Director of Jamal Showaiter Sweets

The saying that great things have small beginnings seem to really fit the life of serial entrepreneur Abdul Majeed Theruvath, the Managing Director of...

Bahrain exports BD154 Million Worth of Trade Products of National Origins during October 2019

The Information & eGovernment Authority (iGA) issued its foreign trade report of October 2019, encompassing data on the balance of trade, imports, exports (national...

Gulf Air and Middle East Airlines in Codeshare Partnership

Gulf Air, the national carrier of the Kingdom of Bahrain, and Middle East Airlines-Air Liban, the flag carrier of Lebanon, proudly announce their codeshare...

Wide Bahraini Participation in the the Ironman Middle East 70.3 Championship

HH Shaikh Nasser bin Hamad Al Khalifa, Representative of His Majesty the King for Charity Works and Youth Affairs, National Security Advisor and Chairman...

Thailand on National Day Celebrated in Bahrain

His Royal Highness Prime Minister Prince Khalifa bin Salman Al-Khalifa deputized his Advisor His Highness Shaikh Salman bin Khalifa Al-Khalifa to attend a reception...

Bahrain Showcases Cloud Experience in USA

Based on invitation addressed to the Information & eGovernment Authority (iGA), the Chief Executive, Mohammed Ali AlQaed showcased Bahrain’s experience with Cloud technology at...

Centrepoint Reopens at Oasis Mall Riffa featuring the Latest Winter Collection

Centrepoint opened its latest revamped store in Oasis Mall – Riffa. The store was inaugurated by Shaikh Hasan bin Rashid Al Khalifa, Srikant Gokhale-...

GFH WINS BEST ISLAMIC INVESTMENT BANK AT WIBC 2019

GFH Financial Group (GFH) announced that it has been named “Best Islamic Investment Bank” by the “Performance Awards 2019” at the gala dinner of...