Mohammed Marghalani, Cluster General Manager Ritz-Carlton Riyadh and Jeddah, has been awarded the title of ‘General Manager of The Year’ for The Ritz-Carlton Worldwide at the 2023 (MILUX) Marriott International Luxury Brands General Managers Conference, held recently in Abu Dhabi on the 14th of March, 2023.
The prestigious award is presented annually to a General Manager who has demonstrated outstanding leadership, as well as exceptional guest service and financial performance. This year’s award winner, Mr. Marghalani, was recognized for his ability to drive revenue growth while maintaining high levels of employee engagement and guest satisfaction at both of his properties.
Mohammed Marghalani boasts a vast 17 years of experience in hotels, hospitality and tourism, and a proven track record with leading luxury hotel brands. After steering The Ritz-Carlton Riyadh to success, being named The Best Luxury Palace Hotel in the Middle East at The World Luxury Awards 2022, Marghalani had The Ritz-Carlton Jeddah added to his remit earlier in 2022. A beloved GM with a solid understanding of Saudi hospitality, he has taken two of Marriott’s most important Saudi hotels to even greater heights.
Marghalani seeks to enhance the brand’s presence locally, regionally and globally, whilst improving service quality, and implement the brand’s overarching strategies. His future vision aligns with Ritz-Carlton’s strategy to attract and develop national talents to take the tourism sector to the next level, and qualify local leaders.
“I am incredibly honored to have received this award from The Ritz-Carlton Worldwide,” said Mr. Marghalani. “It’s a testament to the hard work and dedication of my team, who consistently deliver exceptional service to our guests. I look forward to continuing to elevate the guest experience at both Ritz-Carlton Jeddah and Riyadh.”
The Ritz-Carlton Riyadh is one of the region’s most respected five-star hotels in the region, featuring 492 guest rooms and suites, seven dining outlets, luxurious spa amenities, and expansive event spaces, built over 52 acres surrounded by lavishly landscaped gardens, situated in the heart of the city.
The Ritz-Carlton, Jeddah is a luxury hotel located in the heart of the city overlooking the Red Sea. The hotel features elegant guest rooms and suites, with a variety of dining options including an all-day dining restaurant, fine dining restaurant, and lounge. Being home to the city’s largest convention center with over 21 meeting rooms makes it a popular choice for business travelers.