Thursday, September 24, 2020

Bahrain Telecommunications Regulatory Authority Sets Rules for Mobile Service Applications

Batelco, the Kingdom’s leading digital solutions provider would like to take the opportunity to inform its customers about new rules when applying for postpaid and prepaid mobile services, which come into effect on 12th July, 2017.

The Bahrain Telecommunications Regulatory Authority (TRA) has introduced new regulations governing the registration of sim-card enabled devices for all of Bahrain’s mobile operators including Batelco.

The regulations state that all individuals as well as commercial and government organisations applying for new mobile services (whether postpaid and/or prepaid lines) must provide the relevant documentation as outlined by the TRA. As part of the new regulations, the authorised person/s applying for the service will be required to provide a valid ID and scan their fingerprint.Fingerprint scans will be verified by the IGA (Information and eGovernment Authority). Furthermore, the TRA has introduced a limit to the number of prepaid lines that can be registered under one ID (whether for individuals or commercial entities).

Batelco is in the process of notifying all its commercial and government customers about the newly required registration details. Information is also available on batelco.com and additionally Batelco personnel can help to guide commercial and government customers through the process by calling 17881144 while consumers may contact 196 for support.

Batelco supports the efforts of the TRA and works closely with the authority to ensure the delivery of world-class communications services to residents of the Kingdom of Bahrain.

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